FAQs

We offer a diverse fleet of vehicles to suit your transportation needs, including Lincoln Continental, Escalade ESV, Mercedes Sprinter Van, Mercedes E350, and Suburban LT. Whether you’re traveling solo or with a group, we have the perfect vehicle for your journey.

Yes, you can modify or cancel your reservation, but please notify us as soon as possible to avoid any cancellation fees. Our customer service team is available 24/7 to assist you with any changes to your booking.

Yes, once you make a reservation with us, you will receive a confirmation email or text message containing all the details of your booking, including the pickup location, time, and vehicle information.

My Van Ride Car Service operates throughout Los Angeles, Orange, Riverside, San Bernardino, Ventura, Santa Barbara, and San Diego Counties. Our extensive coverage allows us to provide seamless transportation services across Southern California for both local and visiting clients.

We provide 24/7 service, including early morning and late-night transportation. Our dispatch team and chauffeurs are available around the clock to ensure reliable service regardless of the time. For very early or late bookings, we recommend scheduling in advance to guarantee availability.

When making a reservation, you’ll need to provide your name, contact information, pickup date and time, pickup and drop-off locations, number of passengers, and any special requirements you may have.

Yes, we provide detailed receipts for all services upon request, which can be used for business expense reporting.